Source · CQC inspection

University Hospital Aintree

Provider Liverpool University Hospitals NHS Foundation Trust Type NHS Healthcare Organisation Region North West Last inspected 18 Jul 2025

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

Current CQC assessment

Single Assessment Framework

From 2024 CQC rates services through ongoing assessments rather than comprehensive inspections.

Requires Improvement Assessed 18 July 2025
The service is not performing as well as it should and we have told the service how it must improve.
Medical Care (including older people's care) at the University Hospital Aintree are provided by LiverpoolUniversity Hospitals NHS Foundation Trust. The trust was created on 1 October 2019 following a process of acquisition, in which Aintree University Hospital NHS Foundation Trust acquired Royal Liverpool and Broadgreen Hospital NHS Trust.  University Hospital Aintree was last partially inspected (safe, responsive and well-led) in September 2023, but not rated.We carried out an unannounced assessment of Medical Care (including older people's care) at University Hospital Aintree on 1, 2 and 3 October 2024.  The assessment …

Ratings by service

Medical care (Including older people's care)
Good
Jul 2025
Urgent and emergency services
Good
Nov 2024
Medical care (Including older people's care)
Requires Improvement
Feb 2024

Earlier inspection findings

pre-2024 framework · 3 must-do 2 should-do

Must-do actions (3)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 3
Must do
Responsive
The trust must ensure that work continues to improve patient access and flow through the hospitals. This includes but is not limited to ensuring patients can access the service when they need it and patients do not stay longer than they need to.
Regulation: Regulation 12(1)
Must-do action 2 of 3
Must do
Safe
The trust must ensure that improvement work continues to deliver safe care and treatment to patients with suspected or confirmed sepsis.
Regulation: Regulation 12(1)
Must-do action 3 of 3
Must do
Responsive
The trust must ensure that work continues to improve performance against national urgent and emergency care standards; including time to triage, time to clinical review, and time in the department.
Regulation: Regulation 17(2)(a)

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2
Should do
Safe
The trust should ensure that work continues to improve compliance with, and the timely recording of patient observations (NEWS2).
Regulation: Regulation 17(2)(a)
Should-do action 2 of 2
Should do
Responsive
The trust should consider working with system partners to improve care pathways for patients who attend the emergency department with a mental health condition who need to be transferred to another place of care.

Location details

CQC ID: REM21
Local authority: Liverpool
Region: North West

Inspection report

Type: Location
Date: 22 November 2023
Rating: Inspected but not rated
Actions: 3 must-do 2 should-do
AI-extracted 3 Jun 2026

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