Source · CQC inspection
West Cornwall Hospital
Provider Royal Cornwall Hospitals NHS Trust
Type NHS Healthcare Organisation
Region South West
Last inspected 14 Dec 2018
Overall rating: Good View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good
Earlier inspection findings
Should-do actions (8)
Should-do action 1 of 8
Should do
Safe
The service should explore ways to reduce risk of harm to acutely unwell patients who remain at West Cornwall Urgent Treatment Centre overnight.
Should-do action 2 of 8
Should do
Safe
The service should improve compliance with safeguarding checklist before patients are discharged from the urgent treatment centre.
Should-do action 3 of 8
Should do
Responsive
The service should improve communication with trust-wide bed management colleagues to ensure consistency regarding potential patient discharges.
Should-do action 4 of 8
Should do
Well-led
The service should continue with recruitment to improve staffing levels for nurses and medical staff to full establishment.
Should-do action 5 of 8
Should do
Safe
The service should improve compliance in adult and paediatric Level 2 basic life saving and infection and prevention control Level 2 training
Should-do action 6 of 8
Should do
Well-led
The service should encourage staff to submit quality improvement ideas to facilitate staff input to improve the service.
Should-do action 7 of 8
Should do
Responsive
The service should improve hospital signs to confirm availability of urgent treatment care services.
Should-do action 8 of 8
Should do
Well-led
The service should improve staff appraisal and career development compliance.