Source · CQC inspection

Basildon University Hospital

Provider Basildon and Thurrock University Hospitals NHS Foundation Trust Type NHS Healthcare Organisation Region East Last inspected 16 Feb 2016

Overall rating: Good  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Requires Improvement
Well-led
Good

Earlier inspection findings

pre-2024 framework · 10 must-do 5 should-do

Must-do actions (10)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 10
Must do
Safe
The trust must ensure staff complete mandatory and safeguarding training in line with the trust target.
Regulation: Regulation 12
⚠ Mandatory and safeguarding training rates did not consistently meet trust target compliance levels across services, with inconsistencies in monitoring and ensuring all necessary staff had the appropriate level of adult safeguarding training, particularly in maternity services.
Must-do action 2 of 10
Must do
Responsive
The trust must continue to improve the referral to treatment times for patients.
Regulation: Regulation 12
⚠ Referral to treatment times were below the England average in some specialities, particularly for patients awaiting initial treatment for cancers and those waiting over 52 weeks for appointments, meaning patients could not always access initial assessment and treatment in a timely manner.
Must-do action 3 of 10
Must do
Responsive
The trust must ensure that plans in place continue to be developed to improve the referral to treatment times.
Regulation: Regulation 12
⚠ The referral to treatment (RTT) times were not meeting national standards or the England average in some areas, and patients could not always access initial assessment and treatment in a timely manner, despite plans being in place.
Must-do action 4 of 10
Must do
Safe
The trust must ensure that the low risk midwifery pathway is robust and women access the correct pathway of care and give birth in the correct area according to their assessment of risk.
Regulation: Regulation 12
⚠ The service did not assess, monitor or manage women with high risk pregnancies in the correct environment with the support of medical staff, leading to delays in transferring women to the obstetric led unit, and high risk women in labour were not always correctly identified and regularly reviewed by appropriate …
Must-do action 5 of 10
Must do
Safe
The trust must ensure that medication including medical gases are stored in line with trust policy and national guidance.
Regulation: Regulation 12
⚠ Medication, including medical gases, was not always stored in line with trust policy and national guidance or best practice.
Must-do action 6 of 10
Must do
Well-led
The trust must ensure that patient records are completed in line with trust policy.
Regulation: Regulation 17
⚠ Patient records were inconsistently completed, including records of foetal movement, recording of the date and time of observations, and signatures of staff undertaking reviews.
Must-do action 7 of 10
Must do
Well-led
The trust must ensure grading of incidents reflects the level of harm.
Regulation: Regulation 17
⚠ Incidents were not always graded correctly, with some graded as no or low harm which did not reflect the actual level of harm to the woman or baby.
Must-do action 8 of 10
Must do
Well-led
The trust must ensure that the Head of Midwifery and Clinical Lead have direct access to the board to present to them regularly in line with ‘Spotlight on Maternity’ 2016.
Regulation: Regulation 17
⚠ The Head of Midwifery and Clinical Lead did not have direct access to the board to present to them regularly, which was not in line with recommendations from ‘Spotlight on Maternity’ 2016.
Must-do action 9 of 10
Must do
Safe
The trust must audit compliance with the World Health Organisations (WHO) surgical safety checklist.
Regulation: Regulation 12
⚠ The service did not have robust systems to identify risks, plan to eliminate or reduce them, and cope with both the expected and unexpected, including a lack of auditing compliance with the World Health Organisation (WHO) surgical safety checklist.
Must-do action 10 of 10
Must do
Responsive
The trust must ensure that plans to improve referral to treatment times continue.
Regulation: Regulation 12
⚠ Referral to treatment times were not meeting national standards or the England average, meaning patients could not always access initial assessments and treatment in a timely manner, with some patients waiting for more than 52 weeks for appointments.

Should-do actions (5)

Recommended improvements to enhance service quality.

Should-do action 1 of 5
Should do
Effective
The trust should ensure that staff follow trust policy and procedures for completing Mental Capacity Act 2005 assessments for patients when the capacity to make decisions about their care was variable.
Regulation: Regulation 11
Should-do action 2 of 5
Should do
Well-led
The trust should ensure that patient records are fully completed in line with trust policy.
Regulation: Regulation 17
Should-do action 3 of 5
Should do
Safe
The trust should consider options to display safety thermometer results for staff and the public to see.
Should-do action 4 of 5
Should do
Safe
The trust should consider ways to improve the environment in the renal unit and ensure there is sufficient oversight of plans to improve.
Should-do action 5 of 5
Should do
Well-led
The trust should ensure that staff comply with trust policy in relation to document management to ensure that staff access the most recent policy guidance.
Regulation: Regulation 17

Location details

CQC ID: RDDH0
Local authority: Essex
Region: East

Inspection report

Type: Comprehensive inspection
Date: 16 February 2016
Rating: Good
Actions: 10 must-do 5 should-do
AI-extracted 2 Jun 2026