Source · CQC inspection
Bedford Hospital
Provider Bedford Hospital NHS Trust
Type NHS Healthcare Organisation
Region East
Last inspected 16 Aug 2018
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (12)
Must-do action 1 of 12
Must do
Safe
Thetrustmustensurethatmandatorytrainingandsafeguardingtrainingcomplianceisinlinewithtrusttargets.
Must-do action 2 of 12
Must do
Safe
Thetrustmustensurethatstaffarecompliantwitheffectiveinfectioncontrolandpreventiontechniques.
Must-do action 3 of 12
Must do
Safe
Thetrustmustensurethatallemergencyequipmentchecksaredoneinlinewithtrustpolicyandthatthereisa systeminplaceforensuringthatthisiscompleted.
Must-do action 4 of 12
Must do
Safe
Thetrustmustensurethatstaffingnumbersareappropriatetoclinicaldemands,includingtheprovisionofasuitably qualifiedchildren’snurse.
Must-do action 5 of 12
Must do
Effective
Thetrustmustensureallstaffreceiveanappraisal.
Must-do action 6 of 12
Must do
Safe
Thetrustmustensurepressurerelievingequipmentisavailablewhenrequiredandstaffreportdelaysthroughthe incidentreportingsystemasappropriate.
Must-do action 7 of 12
Must do
Well-led
Thetrustmustensurethematernityriskregisteridentifieswhotheindividualresponsibleisforreviewingand monitoringeachrisk.Thetrustalsomustensuretheriskregisterisupdatedregularlywhenchangestomitigationare made.
Must-do action 8 of 12
Must do
Effective
Thetrustmustensurestaffhavetheappropriatecompetenciesfortheirrole.
Must-do action 9 of 12
Must do
Safe
Thetrustmustensureallmaternitystaffhaveattendedthemultidisciplinary‘skillsanddrills’emergencytraining.
Must-do action 10 of 12
Must do
Safe
Thetrustmustensurewomenareofferedcarbonmonoxidemonitoringinlinewithnationalrecommendationsand thisisdocumentedwithinthewomen’smaternitypatientrecords.
Must-do action 11 of 12
Must do
Safe
Thetrustmustensuretheyconsistentlycompletetheiremergencyequipmentcheckstoevidencethattheequipment issuitableandreadyforuse.
Must-do action 12 of 12
Must do
Safe
Thetrustmustensurestaffinglevelsacrosstheservicearereviewedinatimelymannerandthereisalwaysan appropriatenumberofregisteredmidwivesworkingonthematernitywardovernighttokeepwomenandbabies safe.
Should-do actions (45)
Should-do action 1 of 45
Should do
Safe
Thetrustshouldensurethereisadedicatedmentalhealthroomwhichishazardfree.
Should-do action 2 of 45
Should do
Effective
Thetrustshouldensureallclinicalauditssuchasinfectioncontrolandpatientrecordaudits,plusmandatory reportedRCEMaudits,haveactionplansattachedtoimprovecompliance.
Should-do action 3 of 45
Should do
Safe
Thetrustshouldensureitisconsistentlyrecogniseddeterioratingpatientsaccuratelyandinatimelymannerby auditingitscompliancetoNEWSandPEWSescalation.
Should-do action 4 of 45
Should do
Effective
Thetrustshouldaudititscompliancetothesepsis6guidance.
Should-do action 5 of 45
Should do
Safe
Thetrustshouldensureallmedicinesarestoredsafelyandsecurelyandambientroomtemperaturesandfridge temperaturesaremonitored,recordedandexceptionsareescalatedappropriately.
Should-do action 6 of 45
Should do
Well-led
Thetrustshouldensureitsleadershavesufficientdedicatedtimetomonitorthequalityoftheirservice.
Should-do action 7 of 45
Should do
Well-led
Thetrustshouldensureallrisksarerecordedontheserviceriskregister.
Should-do action 8 of 45
Should do
Effective
Thetrustshouldensureitsinformationsystemsrecordallrelevantinformationinlinewithnationalguidelines.
Should-do action 9 of 45
Should do
Well-led
Thetrustshouldensurethereareregulardepartmentalteammeetingwhichkeepsstaffinformedofdevelopment plansandsharedlearning.
Should-do action 10 of 45
Should do
Safe
Thetrustshouldensureelectricalsafetytestingisundertakenonallelectricalequipment.
Should-do action 11 of 45
Should do
Caring
Thetrustshouldensurepatientprivacyanddignityisprotectedwhilebookingintotheemergencydepartment.
Should-do action 12 of 45
Should do
Responsive
ThetrustshouldensureprintedinformationisavailableinadditionallanguagestoEnglish.
Should-do action 13 of 45
Should do
Safe
Thetrustshouldensureaccesstotheemergencydepartmentissecurethroughallitsentrances.
Should-do action 14 of 45
Should do
Effective
Thetrustshouldensurepatientconsentisrecordedinaconsistentway.
Should-do action 15 of 45
Should do
Effective
Thetrustshouldmonitortheeffectivenessofpainreliefprovided.
Should-do action 16 of 45
Should do
Effective
Thetrustshouldprovideformallyrecordedclinicalsupervisionforrelevantstaff.
Should-do action 17 of 45
Should do
Safe
Reviewnursestaffinglevelsandskillmixtomeettheneedsofpatientsatalltimes
Should-do action 18 of 45
Should do
Safe
Encourageallstafftoadheretostandardsofinfectionpreventionandcontrol
Should-do action 19 of 45
Should do
Safe
Reviewthestorageofmedicines.
Should-do action 20 of 45
Should do
Effective
Increaseappraisalratesforstaffinsurgery.
Should-do action 21 of 45
Should do
Responsive
Reviewprocessesfortheprovisionofdischargeinformationtopatients’GPstoensuretimeliness.
Should-do action 22 of 45
Should do
Safe
Improvethecompletionofrecordsoffluidintakeandnursinginterventionssuchasre-positioning.
Should-do action 23 of 45
Should do
Effective
Reviewallclinicalguidelinesinatimelymannersotheyareuptodateandreflectnationalguidance.
Should-do action 24 of 45
Should do
Safe
Ensurepatientinformationisstoredsecurelyatalltimes.
Should-do action 25 of 45
Should do
Responsive
Takestepstoimprovethetimelinessofresponsestocomplaints.
Should-do action 26 of 45
Should do
Safe
Thetrustshouldensurematernitystaffcomplywithinfectionpreventionandcontrolbestpractice.
Should-do action 27 of 45
Should do
Well-led
Thetrustshouldensuretheycontinuetoacttoaddressthecultureissueswithinthematernityservice.
Should-do action 28 of 45
Should do
Safe
Thetrustshouldensureallstaffhavecompletedtheirmandatorytraining.
Should-do action 29 of 45
Should do
Responsive
Thetrustshouldensureallcomplaintsaredealtwithinatimelymanner,aspertrustguidance.
Should-do action 30 of 45
Should do
Safe
Thetrustshouldensurepatientrecordsarestoredsecurelyandarenotaccessiblebyunauthorisedpersons.
Should-do action 31 of 45
Should do
Safe
Thetrustshouldensureprescriptionrecordsarefullycompleted,andincludethepatient’sweightandallergystatus.
Should-do action 32 of 45
Should do
Safe
Thetrustshouldensurealltelephonecallsmadebywomentothematernityunitarealwaysrecordedtoenable frequentcallerstobeidentifiedandappropriatelysupported.
Should-do action 33 of 45
Should do
Well-led
Thetrustshouldensurelearningidentifiedthroughauditortheperinatalmortalityandmorbiditymeetingsare effectivelysharedwithstaffwithinthedivision.
Should-do action 34 of 45
Should do
Well-led
Thetrustshouldensurethematernityleadershavesufficientdedicatedtimetomonitorthequalityoftheirservice.
Should-do action 35 of 45
Should do
Well-led
Thetrustshouldensurethematernityservicecollectsadequatedataforthecompletionofthenationalmaternity safetythermometereachmonth.
Should-do action 36 of 45
Should do
Well-led
Reviewthelong-termimpactofconsultantscoveringjuniordoctorroles.
Should-do action 37 of 45
Should do
Effective
Reviewpoliciesandguidelinesinatimelymanner,sotheyareup-to-dateandreflectnationalguidanceand recommendations.
Should-do action 38 of 45
Should do
Safe
Reviewtheirprocessesregardingmedicalrecordstorageandlegibilityofentries.
Should-do action 39 of 45
Should do
Safe
Reviewflooringintheoutpatientconsultationroomsandphlebotomyrooms,takingintoaccountHBN00-10 regulationswhichconsidersfloorsshouldbewashable,andhavecurvededgestopreventbacterialgrowth.
Should-do action 40 of 45
Should do
Safe
Reviewtheirprocessesregardingmedicinesmanagement,inlinewiththetrustpolicy.
Should-do action 41 of 45
Should do
Safe
Monitordailyminimumandmaximumfridgetemperatures,inlinewiththetrustpolicy.
Should-do action 42 of 45
Should do
Safe
Ensurealleligiblestaffarecompliantwithmandatorytraining,includingmedicinesmanagementandimmediatelife support.
Should-do action 43 of 45
Should do
Safe
Ensurethestockroomwheredrugsarestoredintheoncologyclinicislockedwhennotoccupiedbyamemberof staff.
Should-do action 44 of 45
Should do
Responsive
Reviewwaitingfacilitiestoensurepatientsandrelativehaveenoughseatingareas.
Should-do action 45 of 45
Should do
Responsive
Ensurecomplaintsarerespondedtoinatimelymanner.