Source · CQC inspection
Rawreth Court
Provider Essex Partnership University NHS Foundation Trust
Type NHS Healthcare Organisation
Region East
Last inspected 10 Nov 2023
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Inadequate
Earlier inspection findings
Must-do actions (6)
Must-do action 1 of 6
Must do
Responsive
Care plans were not in place for all people using the service and people did not always receive person-centred care that met their needs.
Must-do action 2 of 6
Must do
Caring
People were not always treated with dignity and respect.
Must-do action 3 of 6
Must do
Effective
Suitable arrangements were not in place to gain consent from people using the service or those acting on their behalf or to act in accordance with the requirements of the Mental Capacity Act 2005.
Must-do action 4 of 6
Must do
Effective
Improvements were needed to ensure the dining experience was positive and people's nutritional and hydration needs were met and monitored.
Must-do action 5 of 6
Must do
Safe
Significant improvements were required to the management of medicines as the current arrangements were not safe. Arrangements were not robust to manage and mitigate risks for people using the service.
Must-do action 6 of 6
Must do
Well-led
Arrangements were not in place to make sure effective systems and processes were in place to assess and monitor the service to ensure compliance with regulatory requirements.
Should-do actions (1)
Should-do action 1 of 1
Should do
Effective
The provider should seek national guidance to ensure training is embedded in staffs day-to-day practice, interventions and interactions with people using the service.