Source · CQC inspection

Rawreth Court

Provider Essex Partnership University NHS Foundation Trust Type NHS Healthcare Organisation Region East Last inspected 10 Nov 2023

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location under the inspection framework, last inspected 10 November 2023. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Inadequate

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Location
Date: 10 November 2023
Rating extracted from this report: Requires Improvement
Actions indexed: 6 must-do 1 should-do

Read this inspection PDF

AI-extracted 3 Jun 2026

Earlier inspection findings

pre-2024 framework · 6 must-do 1 should-do

Must-do actions (6)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 6
Must do
Responsive
Care plans were not in place for all people using the service and people did not always receive person-centred care that met their needs.
Regulation: Regulation 9 HSCA RA Regulations 2014 Person-centred care
⚠ Care plans were not in place for all people using the service and people did not always receive person-centred care that met their needs.
Must-do action 2 of 6
Must do
Caring
People were not always treated with dignity and respect.
Regulation: Regulation 10 HSCA RA Regulations 2014 Dignity and respect
⚠ People were not always treated with dignity and respect.
Must-do action 3 of 6
Must do
Effective
Suitable arrangements were not in place to gain consent from people using the service or those acting on their behalf or to act in accordance with the requirements of the Mental Capacity Act 2005.
Regulation: Regulation 11 HSCA RA Regulations 2014 Need for consent
⚠ Suitable arrangements were not in place to gain consent from people using the service or those acting on their behalf or to act in accordance with the requirements of the Mental Capacity Act 2005.
Must-do action 4 of 6
Must do
Effective
Improvements were needed to ensure the dining experience was positive and people's nutritional and hydration needs were met and monitored.
Regulation: Regulation 14 HSCA RA Regulations 2014 Meeting nutritional and hydration needs
⚠ Improvements were needed to ensure the dining experience was positive and people's nutritional and hydration needs were met and monitored.
Must-do action 5 of 6
Must do
Safe
Significant improvements were required to the management of medicines as the current arrangements were not safe. Arrangements were not robust to manage and mitigate risks for people using the service.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ Significant improvements were required to the management of medicines as the current arrangements were not safe. Arrangements were not robust to manage and mitigate risks for people using the service.
Must-do action 6 of 6
Must do
Well-led
Arrangements were not in place to make sure effective systems and processes were in place to assess and monitor the service to ensure compliance with regulatory requirements.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ Arrangements were not in place to make sure effective systems and processes were in place to assess and monitor the service to ensure compliance with regulatory requirements.

Should-do actions (1)

Recommended improvements to enhance service quality.

Should-do action 1 of 1
Should do
Effective
The provider should seek national guidance to ensure training is embedded in staffs day-to-day practice, interventions and interactions with people using the service.