Source · CQC inspection

The Margaret Centre

Provider Barts Health NHS Trust Type NHS Healthcare Organisation Region London Last inspected 12 Feb 2015

Overall rating: Inadequate  View full CQC report

Domain ratings

Five CQC key questions
Safe
Inadequate
Effective
Inadequate
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 5 must-do

Must-do actions (5)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 5
Must do
Safe
The provider must ensure people who use services and others are protected against the risks associated with preventing, detecting and controlling the spread of infections by adequate assessment of risks.
Regulation: Regulation 12 (Safe care and treatment)
⚠ People who uses services and others were not protected against the risks associated with preventing, detecting and controlling the spread of infections because of inadequate assessment of risks.
Must-do action 2 of 5
Must do
Well-led
The provider must ensure people are protected against the risks associated with inappropriate care and treatment arising from a lack of proper information about them by means of the maintenance of an accurate record in respect of each person which shall include appropriate information and documents in relation to the care and treatment provided to each person.
Regulation: Regulation 17 (Good governance)
⚠ People were not protected against the risks associated with inappropriate care and treatment arising from a lack of proper information about them by means of the maintenance of an accurate record in respect of each person which shall include appropriate information and documents in relation to the care and treatment …
Must-do action 3 of 5
Must do
Safe
The provider must ensure that people’s environment (or premises) are safe and meet people’s needs.
Regulation: Regulation 15 (Premises and equipment)
⚠ Improvements are needed to ensure that people’s environment (or premises) are safe and meet people’s needs.
Must-do action 4 of 5
Must do
Effective
The provider must ensure people who use the service are supported by staff who have received appropriate training and support to enable them to deliver care to an appropriate standard.
Regulation: Regulation 18 (Staffing)
⚠ People who used the service were not supported by staff who had received appropriate training and support to enable them to deliver care to an appropriate standard.
Must-do action 5 of 5
Must do
Well-led
The provider must ensure adequate systems are in place to ensure the delivery of high quality care.
Regulation: Regulation 17 (Good governance)
⚠ Inadequate systems were in place to ensure the delivery of high quality care.

Location details

CQC ID: R1HX9
Local authority: Waltham Forest
Region: London

Inspection report

Type: Inspection report
Date: 12 February 2015
Rating: Inadequate
Actions: 5 must-do
AI-extracted 2 Jun 2026