Source · CQC inspection
Family Nurse Partnership & Health Visiting
Provider Tower Hamlets GP Care Group CIC
Type Independent Healthcare Org
Region London
Last inspected 7 Jul 2022
Location rating: Good View location on CQC
Location ratings by domain
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good
Most recent report indexed for actions
Type: Comprehensive inspection
Date: 7 July 2022
Rating extracted from this report: Good
Actions indexed:
3 must-do
6 should-do
AI-extracted 2 Jun 2026
Earlier inspection findings
Must-do actions (3)
Must-do action 1 of 3
Must do
Safe
The provider must ensure that it has robust systems in place to oversee and monitor the quality and safety of care provided to vulnerable children and families and which can be used to underpin improvement work.
Must-do action 2 of 3
Must do
Safe
The provider must ensure there is robust guidance and practices around lone working to ensure the safety of their staff.
Must-do action 3 of 3
Must do
Safe
The provider must ensure that the safeguarding children policy and any associated procedures are thoroughly reviewed to check they accurately reflect current national guidance and are relevant to the current provider.
Should-do actions (6)
Should-do action 1 of 6
Should do
Effective
The service should ensure that they continue work to improve performance in completing checks for the mandated milestones outlined in the Healthy Child Programme.
Should-do action 2 of 6
Should do
Safe
The service should ensure consistent approaches to frequency of meetings and sharing risk information with other agencies, for example with local GP practices.
Should-do action 3 of 6
Should do
Safe
The service should implement new tools and processes to enable effective reallocation of caseloads when staff members go on long-term leave or move job roles.
Should-do action 4 of 6
Should do
Well-led
The service should ensure they complete regular audits of patient care records to ensure they are of a high standard and contain all necessary information.
Should-do action 5 of 6
Should do
Responsive
The service should review the need for key information leaflets in local community languages and take steps to introduce them if necessary (online and/or paper versions).
Should-do action 6 of 6
Should do
Safe
The service should ensure that staff always offer an apology to people when things go wrong and record this when they have done so.