Source · CQC inspection

Black Country Care - Supported Living and Home Care

Provider Black Country Housing Group Limited Type Social Care Org Region West Midlands Last inspected 29 May 2019

Overall rating: Requires Improvement View full CQC report

Domain ratings

Five CQC key questions

Safe

Requires Improvement

Effective

Requires Improvement

Caring

Good

Responsive

Good

Well-led

Requires Improvement

Earlier inspection findings

pre-2024 framework · 2 must-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2

Must do

Safe

A failure to ensure risks for people had been effectively assessed and plans developed to mitigate these risks, including the management of medicines.

Regulation: Regulation 12 (Safe care and treatment)

⚠ A failure to ensure risks for people had been effectively assessed and plans developed to mitigate these risks, including the management of medicines. Regulation 12 (2) (a) (h)

Must-do action 2 of 2

Must do

Well-led

The provider did not have robust systems in place to monitor the quality of the service. The provider did not have effective systems in place to assess and monitor risks relating to the health, safety and welfare of people using the service.

Regulation: Regulation 17 (Good governance)

⚠ The provider did not have robust systems in place to monitor the quality of the service. The provider did not have effective systems in place to assess and monitor risks relating to the health, safety and welfare of people using the service. Regulation 17 (1) (2)(a)(b)

Location details

CQC ID: 1-710957465

Local authority: Dudley

Region: West Midlands

Inspection report

Type: Comprehensive inspection

Date: 29 May 2019

Rating: Requires Improvement

Actions: 2 must-do

AI-extracted 3 Jun 2026

Related PFD reports

2018-0203 — Colin Johns (Jun 2018)

2018-0029 — Lakhminder Kaur (Jan 2018)