Source · CQC inspection

Woodlands

Type Social Care Org Region North West Last inspected 3 Nov 2023

Overall rating: Requires Improvement View full CQC report

Domain ratings

Five CQC key questions

Safe

Requires Improvement

Effective

Good

Caring

Good

Responsive

Good

Well-led

Requires Improvement

Earlier inspection findings

pre-2024 framework · 2 must-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2

Must do

Safe

Regulated activity Personal care Regulation 12 HSCA RA Regulations 2014 Safe care and treatment

Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment

⚠ Risks to people's safety and well-being had not always been assessed, monitored or mitigated. Records did not always accurately reflect people's current needs. Records did not demonstrate that staff were competent and skilled to carry out their roles. Regulation 12(2)(a)(b)(c)

Must-do action 2 of 2

Must do

Well-led

Regulated activity Personal care Regulation 17 HSCA RA Regulations 2014 Good governance

Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance

⚠ Systems and processes in place to monitor the quality and safety of the service were not always effective and did not lead to corrective actions or improvement. Regulation 17(2)

Location details

CQC ID: 1-1122885585

Local authority: Westmorland and Furness

Region: North West

Inspection report

Date: 3 November 2023

Rating: Requires Improvement

Actions: 2 must-do

AI-extracted 17 Feb 2026