Source · CQC inspection
Auckland House
Type Social Care Org
Region South East
Last inspected 21 Dec 2022
Overall rating: Inadequate View full CQC report
Domain ratings
Safe
Inadequate
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Inadequate
Earlier inspection findings
Must-do actions (8)
Must-do action 1 of 8
Must do
Well-led
The failure to notify the Care Quality Commission of significant events was a breach of Regulation 18 of the Care Quality Commission (Registration) Regulations 2009.
Must-do action 2 of 8
Must do
Caring
The failure to notify the Care Quality Commission of significant events was a breach of Regulation 18 of the Care Quality Commission (Registration) Regulations 2009.
Must-do action 3 of 8
Must do
Safe
Failure to act in accordance with the requirements of the Mental Capacity Act was a breach of Regulation 11 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Must-do action 4 of 8
Must do
Safe
The failure to establish and operate recruitment procedures effectively was a breach of Regulation 19 of the Health and Social Care Act 2—8 (Regulated Activities) Regulations 2014
Must-do action 5 of 8
Must do
Safe
The failure to have the proper and safe use of medicines was a breach of Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
Must-do action 6 of 8
Must do
Safe
The failure to ensure people were provided with safe care and treatment and risks were assessed, monitored and mitigated was a breach of regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
Must-do action 7 of 8
Must do
Safe
The failure to assess the risk of and prevent and control the risk of the spread of infection was a breach of Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Must-do action 8 of 8
Must do
Well-led
The failure to operate effective systems to assess, monitor and improve the service, was a continued breach of Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Should-do actions (1)
Should-do action 1 of 1
Should do
Well-led
We recommend the provider seeks current guidance and best practice on systems and processes for engaging people and seeking feedback and update their practice accordingly.
Previous inspection
| Rating | Requires Improvement |
| Type | Comprehensive inspection |
| Actions | 3 should-do |
3 repeated