Source · CQC inspection
The Old Rectory
Type Social Care Org
Region East Midlands
Last inspected 14 Apr 2016
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Good
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (2)
Must-do action 1 of 2
Must do
Responsive
The provider did not ensure that people who used the service received individualised care that reflected their personal preferences. Regulation 9 (1).
Must-do action 2 of 2
Must do
Effective
The provider was not acting in accordance with the Mental Capacity Act 2005. Where people were people were unable to consent, mental capacity assessments had not been completed and best interests decisions had not been evidenced. Regulation 11 (1).