Source · CQC inspection

Ridgeway Manor Residential Care Home

Type Social Care Org Region South East Last inspected 18 Aug 2022

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 18 August 2022. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Inspection report
Date: 18 August 2022
Rating extracted from this report: Requires Improvement
Actions indexed: 6 must-do 2 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 6 must-do 2 should-do

Must-do actions (6)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 6
Must do
Safe
Risks to people's health and safety had not been addressed.
Regulation: Regulation 12 (Safe care and treatment)
⚠ Risks to people's health and safety had not been addressed.
Must-do action 2 of 6
Must do
Safe
People who had needs in relation to eating and drinking were not supported to eat and drink safely in a manner consistent with relevant professional guidelines.
Regulation: Regulation 12 (Safe care and treatment)
⚠ People who had needs in relation to eating and drinking were not supported to eat and drink safely in a manner consistent with relevant professional guidelines.
Must-do action 3 of 6
Must do
Safe
People's medicines were not managed properly and safely.
Regulation: Regulation 12 (Safe care and treatment)
⚠ People's medicines were not managed properly and safely.
Must-do action 4 of 6
Must do
Effective
The home was not adapted to meet the needs of people living with dementia.
Regulation: Regulation 15 (Premises and equipment)
⚠ The home was not adapted to meet the needs of people living with dementia.
Must-do action 5 of 6
Must do
Effective
Some parts of the home were not adequately maintained or sufficiently clean.
Regulation: Regulation 15 (Premises and equipment)
⚠ Some parts of the home were not adequately maintained or sufficiently clean.
Must-do action 6 of 6
Must do
Well-led
Systems had not been established to assess, monitor and improve the quality and safety of the service.
Regulation: Regulation 17 (Good governance)
⚠ Systems had not been established to assess, monitor and improve the quality and safety of the service.

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2
Should do
Effective
We recommend the provider review mental capacity assessments to ensure they comply with the principles of the MCA.
Should-do action 2 of 2
Should do
Effective
We recommend the provider consider and implement best practice guidance on the preparation and presentation of texture-modified food.