Source · CQC inspection
Charmes Care
Type Social Care Org
Region South East
Last inspected 2 Mar 2023
Location rating: Requires Improvement View location on CQC
Location ratings by domain
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement
Most recent report indexed for actions
Type: Focused inspection
Date: 2 March 2023
Rating extracted from this report: Requires Improvement
Actions indexed:
3 must-do
1 should-do
AI-extracted 17 Feb 2026
Earlier inspection findings
Must-do actions (3)
Must-do action 1 of 3
Must do
Safe
The registered persons failed to protect people from abuse and improper treatment and to have effective systems and processes in place to prevent abuse of people
Must-do action 2 of 3
Must do
Well-led
The registered persons failed to have effective systems in place to assess, monitor and improve the quality and safety of the service and to to seek and act on feedback from people, relatives, and staff to continually evaluate and improve the service.
Must-do action 3 of 3
Must do
Safe
The registered persons failed to ensure there was sufficient numbers of staff deployed to meet people's needs safely.
Should-do actions (1)
Should-do action 1 of 1
Should do
Safe
We recommend the provider review their processes to ensure all risks are clearly identified with sufficient information to enable staff to safely meet people's needs.
Previous inspection
| Rating extracted from this report | Requires Improvement |
| Type | Comprehensive inspection |
| Actions | None indexed |