Source · CQC inspection

Anglia Care

Type Social Care Org Region East Last inspected 7 Jun 2023

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 2 must-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Well-led
Governance systems in place were not robust enough to assess, monitor and mitigate risks to the health, safety and welfare of people using the service. The provider was not maintaining accurate and up to date records relating to people's needs. This placed people at risk of harm.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ Governance systems in place were not robust enough to assess, monitor and mitigate risks to the health, safety and welfare of people using the service. The provider was not maintaining accurate and up to date records relating to people's needs. This placed people at risk of harm.
Must-do action 2 of 2
Must do
Safe
Systems had not been established to ensure staff were appropriately deployed and skilled to undertake care visits which were planned to meet people's needs and preferences.
Regulation: Regulation 18 HSCA RA Regulations 2014 Staffing
⚠ Systems had not been established to ensure staff were appropriately deployed and skilled to undertake care visits which were planned to meet people's needs and preferences.

Previous inspection

29 September 2017
RatingGood
TypeComprehensive inspection
Actions None

Location details

CQC ID: 1-1121541541
Local authority: Suffolk
Region: East

Inspection report

Type: Focused inspection
Date: 7 June 2023
Rating: Requires Improvement
Actions: 2 must-do
AI-extracted 17 Feb 2026