Source · CQC inspection

Phoenix Lodge

Type Social Care Org Region East Midlands Last inspected 13 Nov 2020

Location rating: Requires Improvement View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 13 November 2020. Ratings extracted from individual reports are shown separately below.

Safe

Requires Improvement

Effective

Good

Caring

Good

Responsive

Good

Well-led

Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Focused inspection

Date: 1 October 2020

Rating extracted from this report: Requires Improvement

Actions indexed: 1 must-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 1 must-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1

Must do

Well-led

Regulation 17 HSCA RA Regulations 2014 Good governance

Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance

⚠ The provider's governance framework was not always effective to consistently ensure the quality and safety of people's care, or to ensure pro-active, timely service improvement when needed. This meant there was an increased risk of harm.