Source · CQC inspection

Normanton Retirement Home

Type Social Care Org Region West Midlands Last inspected 17 Feb 2020

Overall rating: Requires Improvement View full CQC report

Domain ratings

Five CQC key questions

Safe

Requires Improvement

Effective

Good

Caring

Good

Responsive

Good

Well-led

Requires Improvement

Earlier inspection findings

pre-2024 framework · 2 must-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2

Must do

Safe

The provider must ensure that the premises where care and treatment is delivered are clean and that all pieces of equipment are suitable for their use.

Regulation: Regulation 15 (Premises and equipment)

⚠ The premises where care and treatment was delivered was not always clean and not all pieces of equipment were suitable for their use.

Must-do action 2 of 2

Must do

Well-led

The provider must ensure that their quality checks are effective in identifying and driving good care.

Regulation: Regulation 17 (Good governance)

⚠ The providers quality checks were not effective in identifying and driving good care.

Location details

CQC ID: 1-111978871

Local authority: Shropshire

Region: West Midlands

Inspection report

Type: Inspection report

Date: 17 February 2020

Rating: Requires Improvement

Actions: 2 must-do

AI-extracted 17 Feb 2026