Source · CQC inspection

Cary Lodge

Type Social Care Org Region South West Last inspected 12 Feb 2019

Archived This service was archived (deregistered) by CQC on 12 Jul 2019. The ratings below are historical and do not reflect a current service.

Overall rating: Inadequate  View full CQC report

Domain ratings

Five CQC key questions
Safe
Inadequate
Effective
Requires Improvement
Caring
Inadequate
Responsive
Inadequate
Well-led
Inadequate

Earlier inspection findings

pre-2024 framework · 7 must-do

Must-do actions (7)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 7
Must do
Responsive
People did not receive appropriate care that met their needs. Where meeting people's nutritional needs, the provider did not always have regard for people's well-being. 9(1)(a)(b)(2)(3)(i)
Regulation: Regulation 9 HSCA RA Regulations 2014 Person-centred care
⚠ People did not receive appropriate care that met their needs. Where meeting people's nutritional needs, the provider did not always have regard for people's well-being.
Must-do action 2 of 7
Must do
Caring
People were not always treated with dignity and respect. 10(1)
Regulation: Regulation 10 HSCA RA Regulations 2014 Dignity and respect
⚠ People were not always treated with dignity and respect.
Must-do action 3 of 7
Must do
Effective
Consent was not always sought from people before care and treatment was provided. 11(1)
Regulation: Regulation 11 HSCA RA Regulations 2014 Need for consent
⚠ Consent was not always sought from people before care and treatment was provided.
Must-do action 4 of 7
Must do
Safe
Risks to people's safety had not always been assessed or mitigated. Medicines were not always managed safely. 12(1)
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ Risks to people's safety had not always been assessed or mitigated. Medicines were not always managed safely.
Must-do action 5 of 7
Must do
Safe
People were not protected from assaults from others. Systems and processes to report incidents were not effective. 13(1)(2)(3)
Regulation: Regulation 13 HSCA RA Regulations 2014 Safeguarding service users from abuse and improper treatment
⚠ People were not protected from assaults from others. Systems and processes to report incidents were not effective.
Must-do action 6 of 7
Must do
Well-led
Systems and processes had failed to adequately assess, monitor and improve the quality and safety of people. Records were not always accurate. 17(1)(2)(a)(b)(c)
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ Systems and processes had failed to adequately assess, monitor and improve the quality and safety of people. Records were not always accurate.
Must-do action 7 of 7
Must do
Safe
There were not sufficient numbers of skilled staff deployed to keep people safe. 18(1)(2)(a)
Regulation: Regulation 18 HSCA RA Regulations 2014 Staffing
⚠ There were not sufficient numbers of skilled staff deployed to keep people safe.

Previous inspection

12 February 2019
RatingInadequate
TypeComprehensive inspection
Actions None

Location details

CQC ID: 1-111653731
Local authority: Torbay
Region: South West

Inspection report

Type: Comprehensive inspection
Date: 1 March 2019
Rating: Inadequate
Actions: 7 must-do
AI-extracted 17 Feb 2026