Source · CQC inspection
Darenth Grange Residential Home
Type Social Care Org
Region South East
Last inspected 20 May 2021
Archived This service was archived (deregistered) by CQC on 19 Sep 2023. The ratings below are historical and do not reflect a current service.
Location rating: Requires Improvement View location on CQC
Location ratings by domain
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement
Most recent report indexed for actions
Type: Focused inspection
Date: 20 May 2021
Rating extracted from this report: Requires Improvement
Actions indexed:
1 must-do
10 should-do
AI-extracted 17 Feb 2026
Earlier inspection findings
Must-do actions (1)
Must-do action 1 of 1
Must do
Well-led
The provider must establish and effectively operate systems and processes to assess, monitor and improve the quality and safety of the services provided.
Should-do actions (10)
Should-do action 1 of 10
Should do
Safe
The provider should ensure robust action is taken when staff do not act correctly during fire safety drills to fully protect people against the risk of fire.
Should-do action 2 of 10
Should do
Safe
The provider should ensure staff are provided with detailed guidance for the use of discretionary medicines to ensure they are used in the right way.
Should-do action 3 of 10
Should do
Safe
The provider should ensure recruitment checks are fully completed for all staff, including accurate accounts of previous jobs in applications for employment.
Should-do action 4 of 10
Should do
Safe
The provider should ensure the circumstances of a person's falls are fully considered to prevent recurrence, and accident records are carefully checked to show all necessary assistance has been provided.
Should-do action 5 of 10
Should do
Responsive
The provider should offer a wider range of opportunities for people to engage in social activities.
Should-do action 6 of 10
Should do
Responsive
The provider should ensure written information, including care plans, menus, and the complaints procedure, is presented in a user-friendly way with larger print, graphics, and more conversational language.
Should-do action 7 of 10
Should do
Responsive
The provider should ensure the complaints procedure is sufficiently detailed, explaining how and by when complaints will be resolved.
Should-do action 8 of 10
Should do
Well-led
The provider should ensure regular environmental audits are robust and all identified defects in the accommodation are scheduled for repair, including loose radiator guards, missing wash hand basin plugs, and holes in walls.
Should-do action 9 of 10
Should do
Well-led
The provider should fully support people to contribute to the development of the service, ensuring regular residents' meetings are held and consultations with individuals are well-developed, recorded, and effective.
Should-do action 10 of 10
Should do
Well-led
The provider should gather feedback and suggestions from relatives about the development of the service, including through questionnaires and exploring social media channels.
Previous inspection
| Rating extracted from this report | Requires Improvement |
| Type | Comprehensive inspection |
| Actions | 3 must-do 2 should-do |
1 resolved
1 repeated
3 partial