Source · CQC inspection

Hope Homecare Services Limited

Type Social Care Org Region East Last inspected 4 Feb 2022

Overall rating: Requires Improvement View full CQC report

Domain ratings

Five CQC key questions

Safe

Requires Improvement

Effective

Good

Caring

Good

Responsive

Good

Well-led

Requires Improvement

pre-2024 framework · 1 must-do 1 should-do

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1

Must do

Safe

Regulation 19 HSCA RA Regulations 2014 Fit and proper persons employed

Regulation: Regulation 19 (Fit and proper persons employed)

⚠ Some staff worked unsupervised prior to their DBS check, medication training and competency checks being completed.

Recommended improvements to enhance service quality.

Should-do action 1 of 1

Should do

Well-led

The provider develops a robust process to ensure all care records contain up to date information.

CQC ID: 1-11164398275

Local authority: Essex

Region: East

Type: Planned inspection

Date: 4 February 2022

Rating: Requires Improvement

Actions: 1 must-do 1 should-do

AI-extracted 17 Feb 2026