Source · CQC inspection

Chestnut Lodge Nursing Home

Type Social Care Org Region North East Last inspected 6 Feb 2023

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 6 February 2023. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Focused inspection
Date: 6 February 2023
Rating extracted from this report: Requires Improvement
Actions indexed: 2 must-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 2 must-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Safe
The provider failed to ensure care and treatment was provided in a safe way.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ Choking risks had not been managed safely. Nurses had introduced and prescribed the use of thickener without direction or advice from the Speech & Language Therapy Team (SALT) this placed people at risk of harm.
Must-do action 2 of 2
Must do
Well-led
The provider did not have effective systems in place to monitor and improve the quality and safety of the service.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ Safe procedures for the use of agency staff were not in place. The home did not have robust protocols for checking the identity of agency staff. Agency staff were allowed access to vulnerable people on 2 occasions when the home did not have information about their safe recruitment, training and …

Previous inspection

20 February 2018
Rating extracted from this reportGood
TypeInspection report
Actions 1 should-do

Read previous inspection PDF

1 repeated