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Chestnut Lodge Nursing Home

Type Social Care Org Region North East Last inspected 6 Feb 2023

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 2 must-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Safe
The provider failed to ensure care and treatment was provided in a safe way.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ Choking risks had not been managed safely. Nurses had introduced and prescribed the use of thickener without direction or advice from the Speech & Language Therapy Team (SALT) this placed people at risk of harm.
Must-do action 2 of 2
Must do
Well-led
The provider did not have effective systems in place to monitor and improve the quality and safety of the service.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ Safe procedures for the use of agency staff were not in place. The home did not have robust protocols for checking the identity of agency staff. Agency staff were allowed access to vulnerable people on 2 occasions when the home did not have information about their safe recruitment, training and …

Previous inspection

20 February 2018
RatingGood
TypeInspection report
Actions 1 should-do
1 repeated

Location details

CQC ID: 1-111640806
Local authority: Stockton-on-Tees
Region: North East

Inspection report

Type: Focused inspection
Date: 6 February 2023
Rating: Requires Improvement
Actions: 2 must-do
AI-extracted 17 Feb 2026