Source · CQC inspection

Eastside House

Type Social Care Org Region London Last inspected 24 Nov 2022

Location rating: Not Yet Rated  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 24 November 2022. Ratings extracted from individual reports are shown separately below.

Safe
Not Yet Rated
Effective
Not Yet Rated
Caring
Not Yet Rated
Responsive
Not Yet Rated
Well-led
Not Yet Rated

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Comprehensive inspection
Date: 24 November 2022
Rating extracted from this report: Requires Improvement
Actions indexed: 2 must-do 2 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 2 must-do 2 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Safe
The provider must ensure risks associated with people's health and care needs are always assessed, and sufficient guidance and instructions are provided to care staff to minimise or mitigate any such risks.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ The provider did not always assess risks associated with people's health and care needs. Sufficient guidance and instructions were not always provided to care staff to minimise or mitigate any such risks.
Must-do action 2 of 2
Must do
Well-led
The provider must ensure management systems in place are robust and sufficiently comprehensive to demonstrate adequate oversight of the quality of care at the home, to prevent people being placed at possible risk of harm.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ Management systems in place were not robust or sufficiently comprehensive to demonstrate adequate oversight of the quality of care at the home. This placed people at the possible risk of harm.

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2
Should do
Effective
We recommend that the provider reviews their procedure for deciding what foods are on the menus and evidence that this reflects people's choices.
Should-do action 2 of 2
Should do
Responsive
We recommend the service continue to review the range of activities taking place for people.