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Walnut Close

Provider West Berkshire Council Type Social Care Org Region South East Last inspected 26 Sep 2019

Archived This service was archived (deregistered) by CQC on 28 May 2021. The ratings below are historical and do not reflect a current service.

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 26 September 2019. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Comprehensive inspection
Date: 26 September 2019
Rating extracted from this report: Requires Improvement
Actions indexed: 4 must-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 4 must-do

Must-do actions (4)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 4
Must do
Responsive
The provider did not always support people to avoid social isolation and partake in meaningful activities.
Regulation: Regulation 9 HSCA RA Regulations 2014 Person-centred care
⚠ The provider did not always support people to avoid social isolation and partake in meaningful activities.
Must-do action 2 of 4
Must do
Effective
The service did not follow the principles of the Mental Capacity Act 2005.
Regulation: Regulation 11 HSCA RA Regulations 2014 Need for consent
⚠ The service did not follow the principles of the Mental Capacity Act 2005.
Must-do action 3 of 4
Must do
Safe
The service was did not always work within best practice guidelines for infection control. Parts of the service were in disrepair. The premises did not always meet the needs of the people using the service.
Regulation: Regulation 15 HSCA RA Regulations 2014 Premises and equipment
⚠ The service was did not always work within best practice guidelines for infection control. Parts of the service were in disrepair. The premises did not always meet the needs of the people using the service.
Must-do action 4 of 4
Must do
Well-led
The service's quality assurance systems did not identify shortfalls regarding people's social needs, the environment and mental capacity assessments.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The service's quality assurance systems did not identify shortfalls regarding people's social needs, the environment and mental capacity assessments.