Source · CQC inspection

St Leonards Place

Type Social Care Org Region South East Last inspected 29 Jun 2023

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 3 must-do

Must-do actions (3)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 3
Must do
Safe
The provider failed to assess the risks to the health and safety of people or do all that was reasonably practicable to mitigate risks.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ The provider failed to assess the risks to the health and safety of people or do all that was reasonably practicable to mitigate risks.
Must-do action 2 of 3
Must do
Well-led
The provider failed to operate a robust quality assurance process to ensure the quality of the service and ensure any shortfalls were addressed.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The provider failed to operate a robust quality assurance process to ensure the quality of the service and ensure any shortfalls were addressed.
Must-do action 3 of 3
Must do
Safe
The provider failed to ensure that persons employed were of good character and to ensure recruitment procedures were operated effectively.
Regulation: Regulation 19 HSCA RA Regulations 2014 Fit and proper persons employed
⚠ The provider failed to ensure that persons employed were of good character and to ensure recruitment procedures were operated effectively.

Location details

CQC ID: 1-111443631
Local authority: Medway
Region: South East

Inspection report

Type: Focused inspection
Date: 29 June 2023
Rating: Requires Improvement
Actions: 3 must-do
AI-extracted 17 Feb 2026