Source · CQC inspection
My Homecare Peterborough
Type Social Care Org
Region East
Last inspected 18 Jan 2023
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (2)
Must-do action 1 of 2
Must do
Well-led
The provider had failed to notify the Care Quality Commission about incidents they are required to.
Must-do action 2 of 2
Must do
Well-led
Oversight and governance of the service was not effective in identify improvements. The provider had did not always follow their policies and audits had failed to identify this omission.
Should-do actions (2)
Should-do action 1 of 2
Should do
Safe
Although staff were trained and had competency checks, we recommend the provider reviews this in line with the concerns found.
Should-do action 2 of 2
Should do
Safe
We recommend the provider seek professional support in the writing of PRN protocols.