Source · CQC inspection
Ranyard at Mulberry House
Type Social Care Org
Region London
Last inspected 18 Mar 2015
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Good
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (2)
Must-do action 1 of 2
Must do
Effective
Persons employed by the service provider did not receive appropriate training to enable them to carry out the activities they were employed to perform.
Must-do action 2 of 2
Must do
Well-led
Systems were not established to seek and act on feedback from relevant persons on the services provided for the purposes of continually evaluating and improving the services.
Should-do actions (1)
Should-do action 1 of 1
Should do
Safe
The provider should note for medicines administered as skin patches there was no record of the applicationsite, so it was unclear whether a different area of skin was used each time the patch was changed to avoid damage to the skin.