Source · CQC inspection
Canterbury House Care Home
Type Social Care Org
Region South East
Last inspected 30 May 2022
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (3)
Must-do action 1 of 3
Must do
Safe
Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
Must-do action 2 of 3
Must do
Well-led
Regulation 17 HSCA RA Regulations 2014 Good governance
Must-do action 3 of 3
Must do
Safe
Regulation 18 HSCA RA Regulations 2014 Staffing
Should-do actions (3)
Should-do action 1 of 3
Should do
Safe
People did not always receive their medicines at the times on the medicine administration record (MAR).
Should-do action 2 of 3
Should do
Safe
The recording of the stock available and administration in a register is a legal requirement. This register was not accurate as both staff had not always signed to confirm administration.
Should-do action 3 of 3
Should do
Effective
Staff did not always receive the training they needed to support people with some health conditions.