Home / Sources / CQC / Canterbury House Care Home
Source · CQC inspection

Canterbury House Care Home

Type Social Care Org Region South East Last inspected 30 May 2022

Archived This service was archived (deregistered) by CQC on 4 Nov 2022. The ratings below are historical and do not reflect a current service.

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 30 May 2022. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Inspection report
Date: 30 May 2022
Rating extracted from this report: Requires Improvement
Actions indexed: 3 must-do 3 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 3 must-do 3 should-do

Must-do actions (3)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 3
Must do
Safe
Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ The registered persons failed to assess and mitigate risks to people's health and safety.
Must-do action 2 of 3
Must do
Well-led
Regulation 17 HSCA RA Regulations 2014 Good governance
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The failure to improve the quality and safety of the service and mitigate the risks relating to the health and safety of people living at the service.
Must-do action 3 of 3
Must do
Safe
Regulation 18 HSCA RA Regulations 2014 Staffing
Regulation: Regulation 18 HSCA RA Regulations 2014 Staffing
⚠ The registered persons had failed to provide enough staff to meet people's needs.

Should-do actions (3)

Recommended improvements to enhance service quality.

Should-do action 1 of 3
Should do
Safe
People did not always receive their medicines at the times on the medicine administration record (MAR).
Should-do action 2 of 3
Should do
Safe
The recording of the stock available and administration in a register is a legal requirement. This register was not accurate as both staff had not always signed to confirm administration.
Should-do action 3 of 3
Should do
Effective
Staff did not always receive the training they needed to support people with some health conditions.