Source · CQC inspection
Talbot House
Type Social Care Org
Region East
Last inspected 18 Nov 2022
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (4)
Must-do action 1 of 4
Must do
Responsive
The provider must ensure that people's preferences are fully explored and recorded in relation to goals, needs and end of life wishes.
Must-do action 2 of 4
Must do
Safe
The provider must ensure risks to people are fully assessed and clear guidance for staff is implemented. Medicines must be safely managed and administered to people.
Must-do action 3 of 4
Must do
Well-led
The provider must ensure there are systems in place to help them identify concerns in relation to safe and proper care and wellbeing of people, staff skill, understanding and support and poor and inconsistent record keeping.
Must-do action 4 of 4
Must do
Effective
The provider must provide sufficient training and support to enable staff to carry out their duties and ensure there are sufficient numbers of suitably trained, skilled and experienced staff on shift to meet people's needs.
Should-do actions (2)
Should-do action 1 of 2
Should do
Safe
Staff would benefit from additional training in understanding what various forms of abuse look like in order to be able to identify concerns.
Should-do action 2 of 2
Should do
Effective
Further improvements could be made to provide fresh food and less reliance on ready meals to enable people to make personalised choices about their meals.