Source · CQC inspection
Homelea Residential Care Home
Type Social Care Org
Region South East
Last inspected 4 Feb 2015
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (3)
Must-do action 1 of 3
Must do
Effective
Premises and equipment was not secure or properly maintained.
Must-do action 2 of 3
Must do
Responsive
Care had not been provided to ensure peoples preferences and needs were met.
Must-do action 3 of 3
Must do
Responsive
Complaints investigations had not been documented to show actions had been taken.
Should-do actions (6)
Should-do action 1 of 6
Should do
Safe
This is an area that needed to be improved to ensure the provider is following their own recruitment policy to ensure that staff recruited are competent and suitably qualified to carry out the duties they are employed to perform.
Should-do action 2 of 6
Should do
Safe
The provider told us they would be implementing PEEPS in the near future.
Should-do action 3 of 6
Should do
Responsive
However, this was an area of documentation which needed to be improved.
Should-do action 4 of 6
Should do
Responsive
This was an area which required to be improved.
Should-do action 5 of 6
Should do
Well-led
This was an area which required improving.
Should-do action 6 of 6
Should do
Well-led
The new manager and provider had a vision in place to improve both the environment and develop the service by focussing on improved dementia care this was to include further training for care staff in providing activities for people with dementia.