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Type Social Care Org Region East Last inspected 29 Aug 2023

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 2 must-do 1 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Safe
The provider did not operate robust processes to monitor and safely manage people's medicines.
Regulation: Regulation 12 (Safe care and treatment)
Must-do action 2 of 2
Must do
Well-led
The provider did not have robust processes to monitor the quality and safety of the service.
Regulation: Regulation 17 (Good governance)

Should-do actions (1)

Recommended improvements to enhance service quality.

Should-do action 1 of 1
Should do
Caring
We recommend the provider seek support and training, for the staff and management team, about promoting and respecting people's dignity.

Location details

CQC ID: 1-111230952
Local authority: Essex
Region: East

Inspection report

Type: Comprehensive inspection
Date: 29 August 2023
Rating: Requires Improvement
Actions: 2 must-do 1 should-do
AI-extracted 17 Feb 2026