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Type Social Care Org Region East Last inspected 29 Aug 2023

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 29 August 2023. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Comprehensive inspection
Date: 29 August 2023
Rating extracted from this report: Requires Improvement
Actions indexed: 2 must-do 1 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 2 must-do 1 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Safe
The provider did not operate robust processes to monitor and safely manage people's medicines.
Regulation: Regulation 12 (Safe care and treatment)
Must-do action 2 of 2
Must do
Well-led
The provider did not have robust processes to monitor the quality and safety of the service.
Regulation: Regulation 17 (Good governance)

Should-do actions (1)

Recommended improvements to enhance service quality.

Should-do action 1 of 1
Should do
Caring
We recommend the provider seek support and training, for the staff and management team, about promoting and respecting people's dignity.