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Kingsleigh Residential

Type Social Care Org Region South West Last inspected 16 Dec 2022

Archived This service was archived (deregistered) by CQC on 11 Apr 2023. The ratings below are historical and do not reflect a current service.

Location rating: Inadequate  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 16 December 2022. Ratings extracted from individual reports are shown separately below.

Safe
Inadequate
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Inadequate

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Comprehensive inspection
Date: 16 December 2022
Rating extracted from this report: Inadequate
Actions indexed: 9 must-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 9 must-do

Must-do actions (9)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 9
Must do
Effective
The provider had to ensure consent to care followed legislation.
Regulation: Regulation 11 HSCA RA Regulations 2014 Need for consent
⚠ The provider had to ensure consent to care followed legislation.
Must-do action 2 of 9
Must do
Well-led
The provider had failed to ensure correct information was given to people when something had gone wrong.
Regulation: Regulation 20 HSCA RA Regulations 2014 Duty of candour
⚠ The provider had failed to ensure correct information was given to people when something had gone wrong.
Must-do action 3 of 9
Must do
Well-led
The provider had failed to ensure the registered manager had the necessary skills, competence and experience to manage the regulated activity.
Regulation: Regulation 7 HSCA RA Regulations 2014 Requirements relating to registered managers
⚠ The provider had failed to ensure the registered manager had the necessary skills, competence and experience to manage the regulated activity.
Must-do action 4 of 9
Must do
Safe
The provider had failed to ensure that people had sufficient risk management plans in place in place to provide safe care and support. The provider had not ensured the safe management of medicines.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ The provider had failed to ensure that people had sufficient risk management plans in place in place to provide safe care and support. The provider had not ensured the safe management of medicines.
Must-do action 5 of 9
Must do
Safe
The provider had failed to ensure people were protected from abuse and neglect.
Regulation: Regulation 13 HSCA RA Regulations 2014 Safeguarding service users from abuse and improper treatment
⚠ The provider had failed to ensure people were protected from abuse and neglect.
Must-do action 6 of 9
Must do
Responsive
The provider had failed to establish and operate effective systems to identify and learn from complaints.
Regulation: Regulation 16 HSCA RA Regulations 2014 Receiving and acting on complaints
⚠ The provider had failed to establish and operate effective systems to identify and learn from complaints.
Must-do action 7 of 9
Must do
Well-led
The provider failed to operate effective systems to monitor the safety and quality of the service.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The provider failed to operate effective systems to monitor the safety and quality of the service.
Must-do action 8 of 9
Must do
Safe
The provider had failed to operate recruitment procedures which ensured fit and proper persons were employed.
Regulation: Regulation 19 HSCA RA Regulations 2014 Fit and proper persons employed
⚠ The provider had failed to operate recruitment procedures which ensured fit and proper persons were employed.
Must-do action 9 of 9
Must do
Effective
The provider had failed to ensure people were supported by staff were competent and skilled and well supported.
Regulation: Regulation 18 HSCA RA Regulations 2014 Staffing
⚠ The provider had failed to ensure people were supported by staff were competent and skilled and well supported.

Previous inspection

2 September 2022
Rating extracted from this reportRequires Improvement
TypeInspection report
Actions 3 must-do 2 should-do

Read previous inspection PDF

1 resolved 4 repeated