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Enstone House

Type Social Care Org Region South East Last inspected 12 Jun 2023

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 12 June 2023. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Focused inspection
Date: 12 June 2023
Rating extracted from this report: Requires Improvement
Actions indexed: 6 must-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 6 must-do

Must-do actions (6)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 6
Must do
Safe
Systems had not been established to assess, monitor and mitigate risks to the health, safety and welfare of people using the service
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ Systems had not been established to assess, monitor and mitigate risks to the health, safety and welfare of people using the service
Must-do action 2 of 6
Must do
Safe
Systems had not been established to ensure proper and safe management of medicines.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ Systems had not been established to ensure proper and safe management of medicines.
Must-do action 3 of 6
Must do
Safe
Systems had not been established to ensure safe infection control practices were maintained.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ Systems had not been established to ensure safe infection control practices were maintained.
Must-do action 4 of 6
Must do
Well-led
People's records contained conflicting information. There were gaps on cleaning records.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ People's records contained conflicting information. There were gaps on cleaning records.
Must-do action 5 of 6
Must do
Well-led
The provider's quality assurance systems were not always effective and not used to drive improvement.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The provider's quality assurance systems were not always effective and not used to drive improvement.
Must-do action 6 of 6
Must do
Well-led
There was no clear provider oversight of the service.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ There was no clear provider oversight of the service.