Source · CQC inspection
Enstone House
Type Social Care Org
Region South East
Last inspected 12 Jun 2023
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (6)
Must-do action 1 of 6
Must do
Safe
Systems had not been established to assess, monitor and mitigate risks to the health, safety and welfare of people using the service
Must-do action 2 of 6
Must do
Safe
Systems had not been established to ensure proper and safe management of medicines.
Must-do action 3 of 6
Must do
Safe
Systems had not been established to ensure safe infection control practices were maintained.
Must-do action 4 of 6
Must do
Well-led
People's records contained conflicting information. There were gaps on cleaning records.
Must-do action 5 of 6
Must do
Well-led
The provider's quality assurance systems were not always effective and not used to drive improvement.
Must-do action 6 of 6
Must do
Well-led
There was no clear provider oversight of the service.