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Promenade Care Home

Type Social Care Org Region North West Last inspected 26 Jun 2023

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 5 must-do

Must-do actions (5)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 5
Must do
Safe
The provider must robustly assess and monitor risks relating to the health, safety and welfare of people.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ There was a failure to robustly assess and monitor risks relating to the health, safety and welfare of people.
Must-do action 2 of 5
Must do
Safe
The provider must ensure the safe management of medicines.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ There was a failure to ensure the safe management of medicines.
Must-do action 3 of 5
Must do
Safe
The provider must operate effective systems to protect people from abuse or improper treatment.
Regulation: Regulation 13 HSCA RA Regulations 2014 Safeguarding service users from abuse and improper treatment
⚠ There was a failure to operate effective systems to protect people from abuse or improper treatment.
Must-do action 4 of 5
Must do
Well-led
The provider must maintain accurate records relating to people's care and support needs.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ There was a failure to maintain accurate records relating to people's care and support needs.
Must-do action 5 of 5
Must do
Well-led
The provider must ensure there are effective governance and quality assurance measures in place to improve the quality and safety of the service.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ There was a failure to ensure there were effective governance and quality assurance measures in place to improve the quality and safety of the service.

Location details

CQC ID: 1-111186087
Local authority: Sefton
Region: North West

Inspection report

Type: Focused inspection
Date: 26 June 2023
Rating: Requires Improvement
Actions: 5 must-do
AI-extracted 17 Feb 2026