Source · CQC inspection

Promenade Care Home

Type Social Care Org Region North West Last inspected 26 Jun 2023

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 26 June 2023. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Focused inspection
Date: 26 June 2023
Rating extracted from this report: Requires Improvement
Actions indexed: 5 must-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 5 must-do

Must-do actions (5)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 5
Must do
Safe
The provider must robustly assess and monitor risks relating to the health, safety and welfare of people.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ There was a failure to robustly assess and monitor risks relating to the health, safety and welfare of people.
Must-do action 2 of 5
Must do
Safe
The provider must ensure the safe management of medicines.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ There was a failure to ensure the safe management of medicines.
Must-do action 3 of 5
Must do
Safe
The provider must operate effective systems to protect people from abuse or improper treatment.
Regulation: Regulation 13 HSCA RA Regulations 2014 Safeguarding service users from abuse and improper treatment
⚠ There was a failure to operate effective systems to protect people from abuse or improper treatment.
Must-do action 4 of 5
Must do
Well-led
The provider must maintain accurate records relating to people's care and support needs.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ There was a failure to maintain accurate records relating to people's care and support needs.
Must-do action 5 of 5
Must do
Well-led
The provider must ensure there are effective governance and quality assurance measures in place to improve the quality and safety of the service.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ There was a failure to ensure there were effective governance and quality assurance measures in place to improve the quality and safety of the service.