Source · CQC inspection
Westwood Residential Care Home
Type Social Care Org
Region North West
Last inspected 11 Jan 2024
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (2)
Must-do action 1 of 2
Must do
Safe
Systems and processes had not been fully established to assess, monitor and manage safety of the environment. Risks to people were not accurately recorded; and there was a failure to ensure sufficient levels of staff training to meet people's individual needs and keep them safe.
Must-do action 2 of 2
Must do
Well-led
Governance and oversight was not robust, and quality assurance processes failed to identify concerns found during this inspection.
Should-do actions (1)
Should-do action 1 of 1
Should do
Safe
We recommend the provider reviews systems for storing medication and improves records relating to 'when required' medicines.