Source · CQC inspection
Walnut Villa
Type Social Care Org
Region West Midlands
Last inspected 7 Jun 2019
Overall rating: Inadequate View full CQC report
Domain ratings
Safe
Inadequate
Effective
Inadequate
Caring
Inadequate
Responsive
Inadequate
Well-led
Inadequate
Earlier inspection findings
Must-do actions (8)
Must-do action 1 of 8
Must do
Well-led
The provider was unable to evidence that there was a registered manager in post for the day to day carrying on of the regulated activity.
Must-do action 2 of 8
Must do
Well-led
The provider did not inform the Commission of an accident that had occurred in the home where the person required medical intervention.
Must-do action 3 of 8
Must do
Effective
People were not involved in meetings relating to their care assessment so were at risk of not receiving a service specific to their needs.
Must-do action 4 of 8
Must do
Effective
People were not given the opportunity to make decisions about the care and support they received. The provider was unable to demonstrate that people who made decisions on people's behalf had power of attorney.
Must-do action 5 of 8
Must do
Safe
The provider had not taken any action to assess or mitigate the risk to people. People did not always receive their medicines as prescribed which placed their health at risk.
Must-do action 6 of 8
Must do
Safe
People were not protected from abuse because staff did not have the skills to recognise abuse or to safeguard them from this.
Must-do action 7 of 8
Must do
Well-led
The provider did not have systems in place to assess, monitor or improve the quality and safety of the service provided to people.
Must-do action 8 of 8
Must do
Safe
People were at risk of their needs not being met because there were insufficient staff provided and at times staff were not present in the home. Staff did not always have the relevant skills to meet people's care needs safely. New staff were not supported in their role which, placed people at risk of inadequate care and support.
Previous inspection
| Rating | Good |
| Type | Comprehensive inspection |
| Actions | None |