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Grosvenor Hall

Type Social Care Org Region Yorkshire & Humberside Last inspected 12 Jun 2020

Archived This service was archived (deregistered) by CQC on 2 Sep 2020. The ratings below are historical and do not reflect a current service.

Location rating: Inadequate  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 12 June 2020. Ratings extracted from individual reports are shown separately below.

Safe
Inadequate
Effective
Good
Caring
Good
Responsive
Good
Well-led
Inadequate

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Focused inspection
Date: 12 June 2020
Rating extracted from this report: Inadequate
Actions indexed: 6 must-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 6 must-do

Must-do actions (6)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 6
Must do
Responsive
The provider failed to ensure the care and treatment was appropriate, met people's need and reflected people's preferences
Regulation: Regulation 9 HSCA RA Regulations 2014 Person-centred care
⚠ The provider failed to ensure the care and treatment was appropriate, met people's need and reflected people's preferences
Must-do action 2 of 6
Must do
Safe
The provider failed to assess the risks to the health and safety of people and do all that is reasonably practicable to mitigate any risks. They also failed to ensure the proper and safe management of medicines.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ The provider failed to assess the risks to the health and safety of people and do all that is reasonably practicable to mitigate any risks. They also failed to ensure the proper and safe management of medicines.
Must-do action 3 of 6
Must do
Safe
The provider failed to establish and operate systems and processes effectively to prevent abuse of service users and they failed to investigate and report any allegations of abuse
Regulation: Regulation 13 HSCA RA Regulations 2014 Safeguarding service users from abuse and improper treatment
⚠ The provider failed to establish and operate systems and processes effectively to prevent abuse of service users and they failed to investigate and report any allegations of abuse
Must-do action 4 of 6
Must do
Safe
The provider failed to ensure people's nutritional and hydration needs were being met, monitored and recorded.
Regulation: Regulation 14 HSCA RA Regulations 2014 Meeting nutritional and hydration needs
⚠ The provider failed to ensure people's nutritional and hydration needs were being met, monitored and recorded.
Must-do action 5 of 6
Must do
Well-led
Inadequate systems and processes to assess, monitor and improve the service meant that lessons failed to be learnt. The provider had failed to reduce or remove risks where possible which had a negative impact on people using the service.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ Inadequate systems and processes to assess, monitor and improve the service meant that lessons failed to be learnt. The provider had failed to reduce or remove risks where possible which had a negative impact on people using the service.
Must-do action 6 of 6
Must do
Safe
The provider failed to deploy a sufficient number of suitably qualified, competent, skilled and experienced staff
Regulation: Regulation 18 HSCA RA Regulations 2014 Staffing
⚠ The provider failed to deploy a sufficient number of suitably qualified, competent, skilled and experienced staff

Previous inspection

19 October 2019
Rating extracted from this reportRequires Improvement
TypeComprehensive inspection
Actions 2 should-do

Read previous inspection PDF

2 repeated