Source · CQC inspection
Grosvenor Hall
Type Social Care Org
Region Yorkshire & Humberside
Last inspected 12 Jun 2020
Overall rating: Inadequate View full CQC report
Domain ratings
Safe
Inadequate
Effective
Good
Caring
Good
Responsive
Good
Well-led
Inadequate
Earlier inspection findings
Must-do actions (6)
Must-do action 1 of 6
Must do
Responsive
The provider failed to ensure the care and treatment was appropriate, met people's need and reflected people's preferences
Must-do action 2 of 6
Must do
Safe
The provider failed to assess the risks to the health and safety of people and do all that is reasonably practicable to mitigate any risks. They also failed to ensure the proper and safe management of medicines.
Must-do action 3 of 6
Must do
Safe
The provider failed to establish and operate systems and processes effectively to prevent abuse of service users and they failed to investigate and report any allegations of abuse
Must-do action 4 of 6
Must do
Safe
The provider failed to ensure people's nutritional and hydration needs were being met, monitored and recorded.
Must-do action 5 of 6
Must do
Well-led
Inadequate systems and processes to assess, monitor and improve the service meant that lessons failed to be learnt. The provider had failed to reduce or remove risks where possible which had a negative impact on people using the service.
Must-do action 6 of 6
Must do
Safe
The provider failed to deploy a sufficient number of suitably qualified, competent, skilled and experienced staff
Previous inspection
| Rating | Requires Improvement |
| Type | Comprehensive inspection |
| Actions | 2 should-do |
2 repeated