Source · CQC inspection
The Limes
Provider The Limes Care Home Limited
Type Social Care Org
Region East
Last inspected 22 Jun 2021
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (2)
Must-do action 1 of 2
Must do
Safe
People who use services and others were not protected against the risks associated with falls, medicines, choking and the behaviour of other people. Staff were not following guidance for the safe management of infections and COVID-19.
Must-do action 2 of 2
Must do
Well-led
Systems were not effective in identifying, monitoring and improving quality and safety of care. Risks were not managed safely and measures to mitigate risks not always identified. Staff skills and knowledge to carry out their roles was not effectively managed. Records were brief and inconsistent meaning effective monitoring of concerns and prevention of harm and abuse could not take place.
Should-do actions (2)
Should-do action 1 of 2
Should do
Safe
The provider should consider current guidance on recruitment procedures and staff working hours and take action to update their practice accordingly.
Should-do action 2 of 2
Should do
Safe
The provider should consider current guidance on hygiene and COVID-19 prevention measures and take action to update their practice accordingly. We have signposted the provider to resources to develop their approach.