Source · CQC inspection

Assisted Lives (Birmingham)

Type Social Care Org Region West Midlands Last inspected 20 Jul 2023

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 20 July 2023. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Inspection report
Date: 20 July 2023
Rating extracted from this report: Requires Improvement
Actions indexed: 1 must-do 2 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 1 must-do 2 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1
Must do
Well-led
The provider must ensure that effective and robust systems are in place to monitor the quality of the service.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The provider had not ensured that effective and robust systems were in place to monitor the quality of the service.

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2
Should do
Responsive
Improvements could be made to the questions asked in these reviews to get a more in-depth view of people's view of their care.
Should-do action 2 of 2
Should do
Responsive
Detail of these visual aids were not always recorded in people's care plans. Doing this would ensure all staff were aware of the use of aids to support communication.