Source · CQC inspection
Assisted Lives (Birmingham)
Type Social Care Org
Region West Midlands
Last inspected 20 Jul 2023
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (1)
Must-do action 1 of 1
Must do
Well-led
The provider must ensure that effective and robust systems are in place to monitor the quality of the service.
Should-do actions (2)
Should-do action 1 of 2
Should do
Responsive
Improvements could be made to the questions asked in these reviews to get a more in-depth view of people's view of their care.
Should-do action 2 of 2
Should do
Responsive
Detail of these visual aids were not always recorded in people's care plans. Doing this would ensure all staff were aware of the use of aids to support communication.