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Norton Lees Hall and Lodge

Type Social Care Org Region Yorkshire & Humberside Last inspected 10 Jan 2023

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 2 must-do 1 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Safe
The provider had failed to ensure infection, prevention and control policies and procedures were always followed.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ The provider had failed to ensure infection, prevention and control policies and procedures were always followed.
Must-do action 2 of 2
Must do
Well-led
The provider had failed to implement ensure government systems were effective in monitoring the service.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The provider had failed to implement ensure government systems were effective in monitoring the service.

Should-do actions (1)

Recommended improvements to enhance service quality.

Should-do action 1 of 1
Should do
Responsive
care plans are reviewed to ensure they reflect people's current needs.

Location details

CQC ID: 1-11059439625
Local authority: Sheffield
Region: Yorkshire & Humberside

Inspection report

Type: Inspection report
Date: 10 January 2023
Rating: Requires Improvement
Actions: 2 must-do 1 should-do
AI-extracted 17 Feb 2026