Source · CQC inspection

Kingston House

Type Social Care Org Region East Last inspected 10 Oct 2018

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 2 must-do 3 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Safe
The provider must ensure environmental and individual risks are effectively assessed and action is taken to mitigate the risks.
Regulation: Regulation 12 (Safe care and treatment)
⚠ Environmental and individual risks had not been effectively assessed or action taken to mitigate the risks. 12 (2)(a)(b)
Must-do action 2 of 2
Must do
Well-led
The provider must ensure monitoring and audit systems are effective in highlighting and addressing issues within the service.
Regulation: Regulation 17 (Good governance)
⚠ Monitoring and audit systems were not effective in highlighting or addressing issues within the service. 17 (2)

Should-do actions (3)

Recommended improvements to enhance service quality.

Should-do action 1 of 3
Should do
Effective
The service explores current guidance from a reputable source on improving the design and decoration of accommodation and the engagement of people living with dementia.
Should-do action 2 of 3
Should do
Responsive
The service consults a reputable source to further develop end of life planning.
Should-do action 3 of 3
Should do
Responsive
The service further develops the implementation of the Accessible Information Standard.

Location details

CQC ID: 1-110514665
Local authority: Essex
Region: East

Inspection report

Type: Comprehensive inspection
Date: 10 October 2018
Rating: Requires Improvement
Actions: 2 must-do 3 should-do
AI-extracted 17 Feb 2026