Source · CQC inspection
Universal Care - Beaconsfield
Type Social Care Org
Region South East
Last inspected 27 Nov 2020
Overall rating: Inadequate View full CQC report
Domain ratings
Safe
Inadequate
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Inadequate
Earlier inspection findings
Must-do actions (7)
Must-do action 1 of 7
Must do
Well-led
The provider failed to ensure they notified us when changes occurred.
Must-do action 2 of 7
Must do
Well-led
The provider failed to ensure it notified us of events it was legally responsible to inform us.
Must-do action 3 of 7
Must do
Caring
The provider failed to ensure people's privacy was routinely upheld.
Must-do action 4 of 7
Must do
Effective
The provider failed to ensure it compiled with the Mental Capacity Act 2005.
Must-do action 5 of 7
Must do
Safe
The provider failed to ensure it compiled with the Mental Capacity Act 2005.
Must-do action 6 of 7
Must do
Well-led
The provider failed to assess, monitor and improve the quality and safety of the services provided in the carrying on of the regulated activity (including the quality of the experience of service users in receiving those services). The provider failed to evaluate and improve their practice in respect of the monitoring they had completed to drive forward improvements.
Must-do action 7 of 7
Must do
Effective
The provider had failed to provide such appropriate support, training, professional development, supervision and appraisal as is necessary to enable staff to carry out the duties they are employed to perform.
Should-do actions (1)
Should-do action 1 of 1
Should do
Well-led
We recommend the provider seek guidance from a reputable source to ensure the duty of candour requirements are fully understood by all staff.
Previous inspection
| Rating | Inadequate |
| Type | Focused inspection |
| Actions | 2 should-do |
2 repeated