Source · CQC inspection

Fernwood

Type Social Care Org Region South East Last inspected 17 Nov 2017

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Good
Effective
Good
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 4 should-do

Should-do actions (4)

Recommended improvements to enhance service quality.

Should-do action 1 of 4
Should do
Responsive
Whilst records had improved since our last inspection they were still not very detailed and it was not evident that they were planned to meet the person's goals. For example, a staff member said, "I let him lead where we go and I follow. Sometimes he is indecisive and we walk to and fro". When this was the case, staff and the person walked around the local area. There was limited information recorded to state if the person's needs were met and to assess if they were happy with their day activities. We asked another staff member if they did sensory walks or if there was any planning in advance of outings to assess what the person could achieve from the outing. This had not been done but the staff member thought this could be done.
Should-do action 2 of 4
Should do
Responsive
Staff could not confirm and the records did not show they had tried different trains or participated in more activities as stated in their plan.
Should-do action 3 of 4
Should do
Well-led
There were no effective systems to audit care plans and the activities provided to ensure they continued to meet people's needs. Whilst care plans were reviewed regularly, the systems for review did not identify the shortfalls we found in relation to risk management and activities.
Should-do action 4 of 4
Should do
Well-led
There were no formal systems to analyse the findings of these systems.

Location details

CQC ID: 1-110237165
Local authority: East Sussex
Region: South East

Inspection report

Type: Comprehensive inspection
Date: 17 November 2017
Rating: Requires Improvement
Actions: 4 should-do
AI-extracted 17 Feb 2026