Source · CQC inspection
Westhaven
Type Social Care Org
Region Yorkshire & Humberside
Last inspected 29 Jan 2019
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (2)
Must-do action 1 of 2
Must do
Effective
The provider must ensure decision specific mental capacity assessments are completed for people who might lack the capacity to make decisions about their care.
Must-do action 2 of 2
Must do
Safe
The provider must ensure improvements are made in relation to the safe management of people's medicines, assessment of staff's competency to administer medication, updated information in people's risk assessments, and address concerns in relation to fire safety.
Should-do actions (4)
Should-do action 1 of 4
Should do
Safe
The provider should consult and implement current guidance in relation to the safe administration of medicines in care homes.
Should-do action 2 of 4
Should do
Effective
The provider should consult and implement good practice in relation to consent and mental capacity assessments.
Should-do action 3 of 4
Should do
Responsive
The provider should update their complaints policy in relation to the organisation that should be contacted if complaints are not resolved by the provider.
Should-do action 4 of 4
Should do
Well-led
The provider should search and implement good practice in relation to effective quality assurance processes.