Source · CQC inspection

Arthur House

Type Social Care Org Region West Midlands Last inspected 8 Jan 2020

Overall rating: Inadequate  View full CQC report

Domain ratings

Five CQC key questions
Safe
Inadequate
Effective
Inadequate
Caring
Inadequate
Responsive
Inadequate
Well-led
Inadequate

Earlier inspection findings

pre-2024 framework · 3 must-do

Must-do actions (3)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 3
Must do
Well-led
The provider did not have robust, consistent and adequate systems in place to monitor the quality of the service.
Regulation: Regulation 17 (Good governance)
⚠ The provider did not have robust, consistent and adequate systems in place to monitor the quality of the service.
Must-do action 2 of 3
Must do
Well-led
The provider did not have consistent effective systems in place to assess and monitor risks relating to the health, safety and welfare of people using the service.
Regulation: Regulation 17 (Good governance)
⚠ The provider did not have consistent effective systems in place to assess and monitor risks relating to the health, safety and welfare of people using the service.
Must-do action 3 of 3
Must do
Safe
People were not protected from harm due to inadequate risk management processes within the service.
Regulation: Regulation 12 (Safe care and treatment)
⚠ People were not protected from harm due to inadequate risk management processes within the service.

Previous inspection

8 January 2020
RatingInadequate
TypeComprehensive inspection
Actions 8 must-do
5 resolved 3 repeated

Location details

CQC ID: 1-1100520240
Local authority: Birmingham
Region: West Midlands

Inspection report

Type: Focused inspection
Date: 24 June 2020
Rating: Inadequate
Actions: 3 must-do
AI-extracted 17 Feb 2026