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Two Trees Caring Home

Type Social Care Org Region South West Last inspected 17 May 2023

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 4 must-do

Must-do actions (4)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 4
Must do
Effective
The provider must act in accordance with the principles of the Mental Capacity Act 2005.
Regulation: Regulation 11 HSCA RA Regulations 2014 Need for consent
⚠ The provider had not acted in accordance with the principles of the Mental Capacity Act 2005.
Must-do action 2 of 4
Must do
Safe
The provider must ensure people who lived at the service are protected from risks of harm associated with their complex care needs.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ People who lived at the service were not protected from risks of harm associated with their complex care needs.
Must-do action 3 of 4
Must do
Safe
The provider must provide care and support in line with the Deprivation of Liberty Safeguards code of practice.
Regulation: Regulation 13 HSCA RA Regulations 2014 Safeguarding service users from abuse and improper treatment
⚠ The provider failed to provide care and support in line with the Deprivation of Liberty Safeguards code of practice.
Must-do action 4 of 4
Must do
Well-led
The provider must have an effective system in place to assess, monitor and improve the safety and quality of the service.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The provider did not have an effective system in place to assess, monitor and improve the safety and quality of the service.

Location details

CQC ID: 1-109998593
Local authority: Plymouth
Region: South West

Inspection report

Type: Focused inspection
Date: 17 May 2023
Rating: Requires Improvement
Actions: 4 must-do
AI-extracted 17 Feb 2026