Source · CQC inspection

Gloucestershire Old Peoples Housing Society

Provider Gloucestershire Old People's Housing Society Limited Type Social Care Org Region South West Last inspected 29 Jan 2018

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 4 must-do

Must-do actions (4)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 4
Must do
Responsive
The provider must ensure people's care is planned to meet their individual needs.
Regulation: Regulation 9 HSCA RA Regulations 2014 Person-centred care
⚠ People's care had not always been planned to meet their individual needs. Regulation 9 (1)
Must-do action 2 of 4
Must do
Well-led
The provider must assess, monitor and improve the quality and safety of the service.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ There had been a failure to assess, monitor and improve the quality and safety of the service. 17 (2)(a)
Must-do action 3 of 4
Must do
Effective
The provider must ensure staff develop the skills and knowledge they require to undertake their roles through appropriate training and supervision.
Regulation: Regulation 18 HSCA RA Regulations 2014 Staffing
⚠ Staff had not always developed the skills and knowledge they required to undertake their roles through the training and supervision they received. Regulation 18(2)(a)
Must-do action 4 of 4
Must do
Safe
The provider must ensure risk assessments relating to the health, safety and welfare of people using the service are completed and reviewed regularly.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ Risk assessments relating to the health, safety and welfare of people using the service were not completed or reviewed regularly. 12 (2)(a)

Location details

CQC ID: 1-109994547
Local authority: Gloucestershire
Region: South West

Inspection report

Type: Comprehensive inspection
Date: 29 January 2018
Rating: Requires Improvement
Actions: 4 must-do
AI-extracted 17 Feb 2026