Source · CQC inspection

Newtown House

Type Social Care Org Region South West Last inspected 23 Jan 2019

Overall rating: Requires Improvement View full CQC report

Domain ratings

Five CQC key questions

Safe

Requires Improvement

Effective

Requires Improvement

Caring

Good

Responsive

Requires Improvement

Well-led

Requires Improvement

Earlier inspection findings

pre-2024 framework · 2 must-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2

Must do

Safe

The provider must ensure that care and treatment is provided in a safe way for service users, specifically by assessing, monitoring and reviewing risks to minimise avoidable harm, and by administering medicines safely.

Regulation: Regulation 12 (Safe care and treatment)

⚠ Risks identified for people had not been assessed, monitored and reviewed in order to minimise the risks of avoidable harm. People were at risk as medicine administration was not always carried out in a safe way.

Must-do action 2 of 2

Must do

Well-led

The provider must ensure that systems and processes are operating effectively to assess, monitor and mitigate risks to the health and wellbeing of people, and that accurate, complete and contemporaneous records are kept about their care and treatment.

Regulation: Regulation 17 (Good governance)

⚠ Systems and processes were not operating to assess, monitor and mitigate risks to the health and wellbeing of people. Accurate, complete and contemporaneous records were not kept about their care and treatment of people.

Location details

CQC ID: 1-109981142

Local authority: Bournemouth, Christchurch and Poole

Region: South West

Inspection report

Type: Inspection report

Date: 23 January 2019

Rating: Requires Improvement

Actions: 2 must-do

AI-extracted 17 Feb 2026