Source · CQC inspection

Highfield House Residential Home

Type Social Care Org Region North East Last inspected 2 Aug 2016

Overall rating: Inadequate  View full CQC report

Domain ratings

Five CQC key questions
Safe
Inadequate
Effective
Inadequate
Caring
Requires Improvement
Responsive
Inadequate
Well-led
Inadequate

Earlier inspection findings

pre-2024 framework · 1 must-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1
Must do
Caring
The provider must ensure people and their possessions are always treated with dignity and respect.
Regulation: Regulation 10 HSCA RA Regulations 2014 Dignity and respect
⚠ People and their possessions were not always treated with dignity and respect.

Previous inspection

14 April 2016
RatingInadequate
TypeComprehensive inspection
Actions 4 must-do
4 resolved

Location details

CQC ID: 1-109980118
Local authority: County Durham
Region: North East

Inspection report

Type: Inspection report
Date: 2 August 2016
Rating: Inadequate
Actions: 1 must-do
AI-extracted 17 Feb 2026