Source · CQC inspection

Derriads

Provider Wiltshire Council Type Social Care Org Region South West Last inspected 13 Sep 2017

Overall rating: Requires Improvement View full CQC report

Domain ratings

Five CQC key questions

Safe

Requires Improvement

Effective

Requires Improvement

Caring

Good

Responsive

Good

Well-led

Requires Improvement

Earlier inspection findings

pre-2024 framework · 3 must-do

Must-do actions (3)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 3

Must do

Effective

The principles of the Mental Capacity Act 2005 were not followed. People's capacity to make complex decisions about their care was not assessed. Best interest decisions that led to restricting people's liberty had not followed.

Regulation: Regulation 11 HSCA RA Regulations 2014 Need for consent

⚠ The principles of the Mental Capacity Act 2005 were not followed. People's capacity to make complex decisions about their care was not assessed. Best interest decisions that led to restricting people's liberty had not followed.

Must-do action 2 of 3

Must do

Safe

Risks were not always assessed and action plans developed on minimising the risks identified. Accidents and incidents were not reviewed individually or collectively to identify patterns and trends. Areas of the property were in need of repair.

Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment

⚠ Risks were not always assessed and action plans developed on minimising the risks identified. Accidents and incidents were not reviewed individually or collectively to identify patterns and trends. Areas of the property were in need of repair.

Must-do action 3 of 3

Must do

Well-led

Audits were not regular and where shortfalls were identified action was not taken to meet standards set.

Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance

⚠ Audits were not regular and where shortfalls were identified action was not taken to meet standards set.