Source · CQC inspection

Margaret Clitherow House

Type Social Care Org Region South West Last inspected 23 Nov 2016

Overall rating: Requires Improvement View full CQC report

Domain ratings

Five CQC key questions

Safe

Requires Improvement

Effective

Good

Caring

Good

Responsive

Good

Well-led

Requires Improvement

Earlier inspection findings

pre-2024 framework · 1 must-do 1 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1

Must do

Well-led

The provider must ensure that records, policies and procedures are well maintained.

Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance

⚠ Records, policies and procedures were not all well maintained.

Should-do actions (1)

Recommended improvements to enhance service quality.

Should-do action 1 of 1

Should do

Safe

The registered person is recommended to take advice from a suitably qualified person and follow best practice in relation to the monitoring of risks associated with people's intake of fluids.

Location details

CQC ID: 1-109949743

Local authority: Torbay

Region: South West

Inspection report

Type: Comprehensive inspection

Date: 23 November 2016

Rating: Requires Improvement

Actions: 1 must-do 1 should-do

AI-extracted 17 Feb 2026