Source · CQC inspection

Donnington House Care Home

Type Social Care Org Region South East Last inspected 14 Sep 2022

Location rating: Requires Improvement View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 14 September 2022. Ratings extracted from individual reports are shown separately below.

Safe

Good

Effective

Good

Caring

Good

Responsive

Good

Well-led

Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Focused inspection

Date: 14 September 2022

Rating extracted from this report: Requires Improvement

Actions indexed: 1 must-do 1 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 1 must-do 1 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1

Must do

Well-led

There was a lack of provider oversight and scrutiny of the service. The provider had failed to ensure there were adequate systems to monitor and improve the quality and safety of services provided. Processes were not in place to ensure the management of the regulated activities.

Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance

Should-do actions (1)

Recommended improvements to enhance service quality.

Should-do action 1 of 1

Should do

Well-led

Processes were not in place to ensure management oversight of accidents and incident records. The registered manager told us they did not have oversight of accidents and incidents and were not aware of any processes to identify trends, drive service improvement and ensure lessons were learnt.